Contact & Enquiry Center

Telecom Value Added Services (VAS) are non-core communication features provided by mobile network operators beyond standard voice and basic peer-to-peer calls. Examples include automated USSD menus, premium subscription alert ports, callback ring tones, and digital carrier billing monetization layers.

Direct Carrier Billing is a mobile payment system that enables users to purchase digital items and content subscriptions by charging the transaction directly to their mobile phone balance (prepaid airtime) or adding it to their mobile operator bill (postpaid contract). It removes card entry steps entirely.

When an end-user confirms a purchase on a TeleWink checkout page, our gateway fires an API call to the local mobile operator's billing node (like MTN or Airtel). The operator checks the user's airtime balance, debits the specified amount, and returns a successful transaction callback to unlock the content.

Communications Platform as a Service (CPaaS) is a cloud-based infrastructure that lets developers integrate real-time communications (SMS, Voice, USSD, WhatsApp) directly into their applications via developer-friendly APIs without building the underlying telecommunication hardware.

For operators, we act as a secure, audited VAS aggregation partner. We filter incoming A2P traffic, run spam prevention loops, prevent carrier bypass fraud, and supply audited portal nodes that increase data and airtime usage.

Our gateway utilizes load-balanced cloud nodes and direct SMPP binds with global carriers, letting us handle traffic loads of up to 15,000 text messages per second with minimal latency or message drop ratios.

Premium SMS allows merchants to bill users for information alerts, votes, or ringtones via an SMS message. Users are charged a premium rate when sending a text to a shortcode (MO billing) or when receiving a message from it (MT billing).

Basic USSD applications can be set up in our sandbox instantly. Live deployment of custom MNO shortcodes (*123# style) generally takes 7 to 14 business days, subject to carrier testing and regulatory approvals.

Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information, and routes calls. Typical use cases include phone banking, support desk routing, automated callback alerts, and mobile education quizzes.

Yes. We deploy carrier-grade CRBT integration nodes, letting mobile operators deliver music tracks, promotional ads, and branded ringtones to callers as they wait for their call to be answered.

We deploy WAP portals and billing frames for mobile gaming networks, audio and streaming media hubs, fitness portals, localized health networks, and remote learning packages.

Our direct routing footprint covers the UK, Canada, India, Nigeria, Kenya, Ghana, Tanzania, Uganda, South Africa, Zambia, Rwanda, Ethiopia, and Cameroon, connecting with all major operators in these regions.

Yes. Our unified checkout portal accepts payment from airtime billing as well as regional mobile money wallets (M-Pesa, MTN MoMo, Orange Money) and traditional card options.

We provide full-service digital marketing solutions, including search engine optimization (SEO), pay-per-click ads (PPC), social media, influencer coordination, native programmatic ads, and affiliate tracking networks.

Performance-based marketing is a model where clients only pay when a specific, verifiable action occurs — such as a validated user lead registration, a completed carrier billing subscription, or a mobile app install.

We connect API triggers that detect when a shopper leaves a checkout flow. Our gateway sends a highly personalized SMS with a dynamic discount code within 15 minutes, boosting recovery rates by up to 22%.

Merchants must provide active company registration documents, pass our anti-fraud checks, host transparent subscription disclosures, and implement simple checkout steps as required by regional carriers.

All data routed through our gateways is encrypted in transit and at rest. We adhere strictly to international GDPR, POPIA (South Africa), and NDPR (Nigeria) standards, with automated data deletion policies for user logs.

Yes. Our gateways support TLS 1.3 encryption, IP whitelist restrictions, and VPN tunnels to bank server nodes, complying with industry-standard security regulations (PCI-DSS).

We provide 24/7 technical monitoring from our Network Operations Center (NOC). Enterprise agreements include dedicated slack channels, API support engineers, and guaranteed 99.99% gateway availability SLAs.